Returning Items Purchased at QadriHijab.com We want you to be happy and satisfied with your purchase from Qadrihijab.com, you may return most merchandize for a full refund, less shipping charges, based on the original form of payment within 7 days after receipt of your delivery.
Return items must be unworn and sent back with their original packaging with all tags attached.
Full fund of the cost of the goods is wholly conditional upon goods being returned in the original packaging and in re-sellable condition.
Refund will be authorized only after a full inspection of the goods by the return department.
Once we receive your package, please allow up to 14 days for processing, an email message will be sent to you when your refund has been processed Shipping fees are non-refundable.
Qadrihijab.com will not refund any charges/tax international customers may incur when returning goods.
How do you return an Item?
- Log in to the account that the order was purchased from. From account choose order details and then enter the order you want to return or return a piece from. There is a return sign next to each product. Click or click on it and enter other details we will get a return request and we will contact you as soon as possible.
- Securely pack your merchandize with the invoice.
- Ship the package using the pre-addressed shipping label, using any shipper, we recommend tracking and insurance as Qadrihijab.com cannot be responsible for lost return shipments.
- Inform us at the email: [email protected] (please provide us with Shipment tracking no.)
- We’ll process your return within 14 days of receipt, we'll notify you via email when your return has been received and processed.
For cases in which it is possible then that accept returns the purchases:
1.Workmanship and technical defects - such as to receive your purchases and damaged, torn or dirty.
2. Non-conformity of the product you purchased with provided to you.
Note: Taking into account that the piece was filmed inside the studio lighting especially filmed clothing, you might notic a differnce between the product colors in real and in the website image. .
Note: purchases are shipped within two working days from the date of the purchase order confirmation and the payment is completed.
Per state laws and regulations and customs duties, where it is possible that the purchases are subject to customs duties are the responsibility of the buyer and not our responsibility.
To know the fees and conditions of each country please access the following link: http://www.aramex.com/offices/default.aspx